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Home › Appliances & tools › Zyntony Kogalla Power Banks
Product recall · CPSCOctober 2, 2025Serious
Zyntony Kogalla Power Banks
The notice says to stop using it — see below for what to do.
What’s wrong
The recalled power banks' lithium-ion batteries can overheat and ignite, even when not in use, posing fire and burn hazards.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled power banks and contact Kogalla for instructions on how to receive a free replacement power bank, including shipping. Consumers will be asked to fill out the online form at https://rtn.kogalla.com/products/request-batpak-replacement. Consumers should immediately dispose of the recalled power banks, in accordance with local and state regulations.
Who to contact: Kogalla by email at bpreplace@kogalla.com, or online at https://rtn.kogalla.com/pages/kogalla-recalls-batpak1-batpak-2f-batpak-3f or https://kogalla.com/ and click on “Recall Information” at the top of the page for more information.
The product
This recall involves Kogalla-branded power banks, models BP125, BatPak 2F and BatPak 3F. The recalled rechargeable USB power banks have 6,700mAh, 13,400mAh or 20,100mAh lithium-ion batteries and were sold separately and included with Kogalla trail lights. The Kogalla logo is printed on the front of the power banks. The model number appears on the back of the power banks. Power banks model BP125 have a black USB-A jack and models BatPak 2F and 3F have orange USB-A jacks. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact them ahead of time and ask whether it accepts recalled lithium-ion batteries. If they don’t, contact your municipality for further guidance.
Details
- Units affected
- About 2,400
- Recall date
- October 2, 2025
- Brand
- Zyntony Inc. of Draper, Utah
- Injuries reported
- Yes
- What has been reported
- Zyntony has received two reports of lithium-ion battery overheating and catching fire, even when not in use, resulting in one minor burn injury and property damage, totaling about $3,300.
BP125
Kogalla.com from June 2024 to January 2025 for the BP125 and BatPak2F power banks and trail lights sold with those power bank models and from August 2024 to January 2025 for the BatPak3F power banks and trail lights sold with that model. The power banks sold for between $45 and $90 and the trail lights with power banks sold for between $180 and $230.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Zyntony Recalls Kogalla Power Banks Due to Fire and Burn Hazards; Sold on Kogalla.com”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools