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Product recall · CPSCMarch 12, 2020Serious
Yamaha Digital Wireless Equipment for Electric Guitars
The notice says to stop using it — see below for what to do.
What’s wrong
The lithium-ion battery can overheat and the battery cover can separate with force, posing fire and injury hazards.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled products and contact Yamaha to receive a free repair for the G10 Family of Products, and a full refund for the G10T USB charging cable.
Who to contact: Yamaha toll-free at 877- 865-4636 from 8 a.m. to 4 p.m. PT, Monday through Friday, or online at www.line6.com and click on “Corrective Action” or go to www.line6.com/g10recall for information on how to download a firmware update for the G10 Family of Products and to get a refund for the charging cable.
The product
This recall involves Line 6 Relay G10, G10S (G10SR), and G10T Digital Wireless Guitar System (G10 Family of Products) that allows an electric guitar to be connected wirelessly to an amplifier. The system consists of a transmitter, a receiver, and a charger. The receivers have both a 1/4" and XLR output to connect to an amplifier or other audio equipment. The products are black in color. The Relay G10T transmitter is stamped "Relay G10" and has a four-digit date code followed by a six-digit individual serial number. G10 G10S (G10SR) G10T Serial #### Serial ### Serial ### 6601000001 6736000001 6640000001
Details
- Units affected
- About 82,000 (In addition, about 4,700 units were sold in Canada)
- Recall date
- March 12, 2020
- Brand
- Yamaha Guitar Group Inc., of Calabasas, Calif.
- Injuries reported
- None reported
- What has been reported
- Yamaha is aware of four incidents worldwide of the battery cover separating forcefully from the transmitter, including one report of minor property damage. No injuries have been reported.
Guitar Center, Sweetwater Sound, Musicians Friend, Sam Ash, and other small retailers nationwide and online at Amazon.com from March 2016 through December 2019 for about $180 for the G10, $250 for the G10S, $100 for the G10T and about $15 for the USB Charging cable.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Yamaha Recalls Digital Wireless Equipment for Electric Guitars Due to Fire and Injury Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools