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Home › Appliances & tools › Wolf Steel Napoleon Propane Gas Fireplaces
Product recall · CPSCJune 26, 2014Serious
Wolf Steel Napoleon Propane Gas Fireplaces
The notice says to stop using it — see below for what to do.
What’s wrong
The pressure from the ignition of the propane gas can cause the glass front to break, posing a laceration hazard.
The Recall Registry rates this serious — Risk of severe physical injury.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should stop using the recalled fireplaces and contact their local Napoleon Fireplace Hearth Dealer to arrange a service call to have a free upgrade kit installed on their fireplace. The upgrade kit must be installed by a qualified gas appliance technician.
Who to contact: Wolf Steel Ltd. toll-free at (866) 539-2039 from 8:30 a.m. to 5 p.m. ET Monday through Friday or online at www.napoleonfireplaces.com and click the SUPPORT tab listed as the first item in the left side FAQ column.
The product
This recall involves the GD3200-P flush glass front and GD3200B-P with a bay window, propane gas fireplaces. The fireplaces are black and approximately 33 inches tall and 31.25 inches wide with gold accent designs on the top and bottom of the outside of the product. The model number GD3200-P and GD3200B-P can be found in the center of the rating label. The rating label is located on the base of the fireplace behind the lower louvered access door.
Details
- Units affected
- About 600 units in the United States and 2,400 in Canada
- Recall date
- June 26, 2014
- Brand
- Wolf Steel Ltd., Ontario, Canada
- Injuries reported
- Yes
- What has been reported
- Wolf Steel has received one incident report occurring in Canada where the glass shattered resulting in cuts to the face and neck that required medical attention. No incidents were reported in the U.S.
GD3200-P
Hearth Fireplace specialty stores nationwide from August 1992 through May 2001 for about $1,500.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Wolf Steel Recalls Napoleon Propane Gas Fireplaces Due to Laceration Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools