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Product recall · CPSCApril 28, 2015Serious
Whistler Jump&Go Portable Jumpstart and Power Supply Units
The notice says to stop using it — see below for what to do.
What’s wrong
The jumpstart's lithium battery can overheat and cause the units to melt, catch fire and ignite nearby items, posing a fire hazard to consumers.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled unit and contact Whistler for a free replacement, including shipping to return the recalled unit.
Who to contact: Whistler toll-free at (855) 667-9081 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.whistlergroup.com and click on Safety Recall at the bottom of the page for more information.
The product
This recall involves Jump&Go Portable Jumpstart & Power Supply 12V power supplies, with model numbers starting with WJS-3000. The pocket-sized jumpstart power supplies measure about 5.1 inches tall x 3 inches wide x 0.9 inches deep; and were sold in red, black, yellow and pink. They have detachable jumper cables; built-in high output LED flashlight with emergency flashing patterns; and a USB port to charge phones, tablets and cameras among other electronic devices. The Jump&Go and Whistler logos are printed on the front of the unit. Recalled units have date codes in YYYY/WW format from 201404 through 201439. The model number and date code are on the back of the unit under the colored silicone boot. The date code is stamped directly on the case adjacent to the operational label. The model number is on the operational label. Units that have a serial number on the operation label are not included in this recall.
Details
- Units affected
- About 10,400
- Recall date
- April 28, 2015
- Brand
- The Whistler Group, Inc., of Bentonville, Ark.
- Injuries reported
- None reported
- What has been reported
- Whistler has received 45 reports of jumpstart and power supply units overheating and melting, including 18 reports of fire, resulting in approximately $16,000 in property damage. No injuries have been reported.
Hammacher Schlemmer, Radio Shack, Walmart and other retail stores nationwide and online at Amazon.com, Sears.com and Staples.com from May 2014 to October 2014 for between $60 and $120.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Whistler Recalls Jump&Go Portable Jumpstart and Power Supply Units Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools