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Home › Appliances & tools › Whirlpool Jenn-Air Wall Ovens
Product recall · CPSCJuly 29, 2015Serious
Whirlpool Jenn-Air Wall Ovens
The notice says to stop using it — see below for what to do.
What’s wrong
The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the extendable roller rack and contact Whirlpool Corporation for a free in-home inspection and repair.
Who to contact: Whirlpool Corporation toll-free at (877) 929-2029 from 8 a.m. to 8 p.m. Monday through Friday or online at www.whirlpoolcorp.com and click on Product Recall for more information.
The product
This recall involves Jenn-Air brand single and double wall ovens, and combination microwave/wall ovens with an extendable roller rack with handle. The ovens were sold in stainless steel, oiled bronze, black and white. The Jenn-Air logo is affixed to the lower right corner of the oven door. Wall ovens included in the recall have model numbers that begin with JJW2, JJW3, JMW2 or JMW3 and a serial number beginning with D or F. A complete list of model and serial numbers included in this recall is on the firm's website (http://repair.whirlpoolcorp.com). Model and serial numbers for single and double ovens are located under the control panel, and for combination ovens, the model and serial number are located near the center vent of the lower oven.
Details
- Units affected
- About 33,000 (in addition, 8,000 were sold in Canada)
- Recall date
- July 29, 2015
- Brand
- Whirlpool Corporation, of Benton Harbor, Mich.
- Injuries reported
- Yes
- What has been reported
- Whirlpool Corporation has received eight reports of incidents, including one report of second degree burn injuries to the arm and back.
Sears, Pacific Sales and other stores nationwide, and by wholesalers, including Ferguson Enterprises, and homebuilders from March 2012 through June 2015 for between $2,500 and $5,000.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Whirlpool Recalls Jenn-Air Wall Ovens Due to Risk of Burns”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools