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Product recall · CPSCAugust 14, 2025Serious
Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders
The notice says to stop using it — see below for what to do.
What’s wrong
The ladders' locking mechanism can jam and not fully lock into place, posing a fall hazard.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled ladders and contact Werner to receive a full refund. Consumers should register at http://www.wernerco.com/recalls to receive details on how to dispose of the recalled ladder. Once disposal is complete, Werner will issue a full refund in the form of a check.
Who to contact: Werner toll-free at 888-624-1907 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at ladder@realtimeresults.net, or online at http://www.wernerco.com/recalls or at www.wernerco.com and click on "Recalls" at the bottom of the page for more information.
The product
This recall involves the Werner 20' and 24' Multi-Max Pro multi-purpose ladder. The ladders were sold in silver with a blue top and a blue label on the side rail. The label includes an oval containing the word "Werner" next to the words "MULTI MAX PRO" along with the size and model number ALMP-20IAA or ALMP-24IAA. The ladders also have a long black rope in the back section.
Details
- Units affected
- About 122,250
- Recall date
- August 14, 2025
- Brand
- Werner Co., of Itasca, Illinois
- Injuries reported
- Yes
- What has been reported
- The firm has received 18 reports of falls, including 14 reports of injuries resulting in bruising, lacerations, head injuries and fractures to the wrist, leg and ribs.
ALMP-20IAA
Home Depot stores nationwide and online at HomeDepot.com from November 2021 through February 2024 with average prices between $200 and $281.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Werner Recalls 20' and 24' Multi-Max Pro Multi-Purpose Ladders Due to Fall Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools