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Home › Appliances & tools › Viking Range Gas Ranges
Product recall · CPSCMay 21, 2015Serious
Viking Range Gas Ranges
Check whether yours is affected, then follow the instructions below.
What’s wrong
The ranges' ovens can turn on by themselves, posing a burn hazard to consumers.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately contact Viking Range to schedule a free in-home repair. While waiting for a free repair, consumers can contact Viking Range for steps to avoid a burn injury.
Who to contact: Viking Range toll-free at (877) 929-2581, from 8 a.m. to 5 p.m. ET Monday through Friday or www.vikingrange.com and click on Safety Recall Information at the bottom right of the homepage for more information.
The product
This recall involves Viking Range freestanding gas ranges sold in stainless steel, black, white and 21 different colors and finishes. The ranges were sold in various surface configurations: All burners or burners with griddle and/or grill. The ranges are about 36 inches tall to the top of the side trim, 30, 36, 48 or 60 inches wide and 24.5 inches deep to the end of the side panel. The model and serial numbers can be found on a label in one of three locations: On the bottom of the control panel above the door, on the front of the oven cavity below the control panel, or on the inside of the left side panel; which can be seen by removing the left front grate and burner bowl. Consumers should only search for the model and serial number when the range is not hot. Model and serial numbers beginning with the following are included in this recall: Model Numbers Serial Numbers VGIC306 All VGIC308 All VGIC366 All VGIC368 All VGIC486 All VGIC488 All VGIC530 All VGIC536 All VGCC530 From 040108 through 010313 VGCC536 From 110108 through 010913 VGCC548 From 020109 through 010913 VGCC560 From 050111 through 010313 VGSC530 From 063008 through 063014 VGSC536 From 113008 through 063014 VGSC548 From 030109 through 063014
Details
- Units affected
- About 52,000 in the U.S. and about 8,300 in Canada
- Recall date
- May 21, 2015
- Brand
- Viking Range LLC, of Greenwood, Miss.
- Injuries reported
- Yes
- What has been reported
- Viking Range has received 75 reports of gas ranges turning on by themselves, including three reports of burns and four reports of property damage claims, with one claim resulting in a payment of $850.
ABT, Ferguson, Morrison, Pacific Sales, PC Richard & Son and other stores nationwide from July 2007 through June 2014 for between $4,000 and $13,000.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Viking Range Recalls Gas Ranges Due to Burn Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools