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Home › Appliances & tools › Built-In Refrigerators with Bottom Freezers
Product recall · CPSCJuly 25, 2013Serious
Built-In Refrigerators with Bottom Freezers
The notice says to stop using it — see below for what to do.
What’s wrong
The refrigerator's doors can detach, posing an injury hazard to consumers.
The Recall Registry rates this serious — Parts can come loose.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should contact Viking immediately to schedule a free in-home repair. Consumers should stop using the recalled refrigerators if the door does not appear to be sealed properly, the door is sagging or it fails to open or close normally. If the door is working properly, consumers can continue to use the refrigerator until it has been repaired.
Who to contact: Viking toll-free at (877) 546-0136 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.vikingrange.com and click on Safety Recall Information.
The product
This recall involves Viking built-in 36-inch wide refrigerators with bottom freezers with models and serial numbers/date codes listed below. The model and serial numbers are located on the ceiling of the interior of the refrigerators. The first six numbers in the serial number range are the manufacture date of the unit in (mm)(dd)(yy). Model numbers starting with: Serial number/Date codes starting with: Designer Series DDBB363, DDBB536, DTBB363, 110105 - 081012 DFBB363, DFBB536, FDBB5361 Professional Series VCBB363, VCBB536, VCBB5361, 110105 - 080512 VIBB363, VIBB536
Details
- Units affected
- About 31,000 (Viking refrigerators were previously recalled in 2009)
- Recall date
- July 25, 2013
- Brand
- Viking Range LLC, of Greenwood, Miss.
- Injuries reported
- Yes
- What has been reported
- Viking has received 39 reports of falling refrigerator doors, including 12 reports of injuries involving a fracture, bruises, strains and cuts, and 25 reports of minor property damage. The 39 new reports are in addition to 57 reports in the previous recall of doors detaching, including four reports
Appliance and specialty stores nationwide from November 2005 through October 2012 for between $5,100 and $7,700.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Viking Range Expands Recall of Built-In Refrigerators with Bottom Freezers Due to Injury Hazard; Doors Can Detach”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools