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Product recall · CPSCMarch 23, 2017Serious
Vecaro LifeStyle Self-Balancing Scooters/Hoverboards
The notice says to stop using it — see below for what to do.
What’s wrong
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of smoking, catching fire and/or exploding.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using these recalled scooters/hoverboards and contact Vecaro to return their unit to receive a free repair or a credit toward the purchase of a UL 2272 certified Vecaro Glide or Glide-X.
Who to contact: Vecaro toll-free at 855-637-4061 from 9 a.m. to 5 p.m. PT Monday through Friday or online at www.VecaroLifeStyle.com and click on Recall Notice at the bottom of the page for more information.
The product
This recall involves the Vecaro brand Glide65, Drift8, and Trek10 self-balancing scooter, commonly referred to as hoverboards. Hoverboards have one wheel at each end of a platform and are powered by lithium-ion battery packs. The boards have "Vecaro" printed on the front outer casing and come in black, white, red, blue, metallic gold, metallic silver, graffiti white print, and red flame print. The model number is on the right for both the Glide65 and Drift8. The Trek10 model number is on top of the board.
Details
- Units affected
- About 500
- Recall date
- March 23, 2017
- Brand
- Vecaro LifeStyle, of Cerritos, Calif.
- Injuries reported
- None reported
- What has been reported
- Vecaro has received three reported incidents of hoverboards smoking. No injuries or property damage have been reported.
The Audio Shop and Stereo Zone in California and online at VecaroLifeStyle.com from November 2015 through November 2016 for between $300 and $400.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Vecaro LifeStyle Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools