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Product recall · CPSCJuly 7, 2016Serious

URBAN626 Electric Scooters

The notice says to stop using it — see below for what to do.

What’s wrong

The bolt below the seat can crack, posing a fall hazard.

The Recall Registry rates this serious — Fall risk.

What it looks like

Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.

Electric scooters
Electric scooters

Recall image provided by CPSC

What to do

Consumers should immediately stop using the recalled units and contact URBAN626 for a free repair kit. URBAN626 will reimburse consumers if they choose to have a bike repair shop replace the bolt.

Who to contact: URBAN626 toll-free at 888-270-6988 from 9 a.m. to 6 p.m. PT Monday through Friday, email at recall@urban626.com or online at urb-e.com and click on "Recall" at the bottom of the page for more information.

The product

This recall involves all models of the URB-E electric scooter. The foldable electric scooters are aluminum and carbon fiber. They have two wheels and came in black, gray or white.

Details

Units affected
About 1,200
Recall date
July 7, 2016
Brand
URBAN626, LLC, of Pasadena, Calif.
What has been reported
The firm has received three reports of incidents, one resulting in a scraped knee.
Sold at

URBAN626 stores in Pasadena, Calif., and online at amazon.com and URB-E.com from August 2015 through June 2016 for between $1,500 and $2,000.

The official notice

This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.

Their exact wording: “URBAN626 Recalls Electric Scooters Due to Fall Hazard”

Read it on CPSC →

Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.

Filed under: Appliances & tools

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