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Home › Appliances & tools › United States Stove Company Pellet Stoves
Product recall · CPSCOctober 22, 2015Serious
United States Stove Company Pellet Stoves
The notice says to stop using it — see below for what to do.
What’s wrong
The internal fire box baffle can degrade, overheat and pose a fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately unplug these units, stop using the product and return the circuit board and serial face plate to the firm for $868 cash or $1,200 credit towards the purchase of any United States Stove Company product.
Who to contact: United States Stove Company toll-free at 844-211-6025 from 8 a.m. to 5 p.m. ET Monday through Friday, email at productreturns2@usstove.com or online at www.usstove.com. For a direct link to the product return site please visit www.rebateoffer.biz.
The product
The recall includes United States Stove Company's HomComfort 2400 24K BTU Pellet Heater/Stoves. These steel and polycarbonate products are gray and are used as a window mounted heating appliance. The heaters measure about 21.5 inches high by 24.5 inches deep by 23 inches wide. Serial numbers included in the recall are 0451 through 4420, 5681 through 5890 and 6301 through 6310. The firm name and serial number are printed on the faceplate attached by screws on the front bottom of the unit.
Details
- Units affected
- About 4,400
- Recall date
- October 22, 2015
- Brand
- United States Stove Company, of South Pittsburg, Tenn.
- Injuries reported
- None reported
- What has been reported
- The United States Stove Company has received 16 reports of fire and property damage. No injuries have been reported.
Northern Tool, Orsheln, Orgill Brothers and Rural King home heating retailers and online at www.HomeDepot.com, www.Lowes.com and www.NorthernTool.com from April 2010 through March 2012 for about $1000.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “United States Stove Company Recalls Pellet Stoves Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools