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Product recall · CPSCNovember 25, 2020Serious
Towsleys 3-in-1 Qi Wireless Chargers, Power Banks and Travel Chargers
The notice says to stop using it — see below for what to do.
What’s wrong
The chargers and power banks can overheat, posing a fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the chargers and contact Towsleys to receive a credit for a free replacement charger and instructions on disposing of the recalled products.
Who to contact: Towsleys toll-free at 888-510-0488 from 9 a.m. to 5 p.m. ET Monday through Friday, email at recall@towsleys.com, email recall@go2cap.com or www.towsleys.com/pbrecall for more information.
The product
This recall involves the 3-in-1 Qi wireless chargers, 6700 mAh power banks and travel wall chargers distributed to employees through a corporate redemption program. The white square power bank includes a two-pronged section that plugs into the wall and 3 USB type plugs on the other side. The product is also capable of wireless charging. An Acuity heart logo is printed on the front of the charger/power banks.
Details
- Units affected
- About 1,500
- Recall date
- November 25, 2020
- Brand
- Shenzhen Huani Electronics Co. Ltd., of China, Concap Sportswear LLC, of Fair Lawn, N.J.
- Made or distributed by
- Towsleys, of Manitowoc, Wis.
- Injuries reported
- None reported
- What has been reported
- The firm has received four reports of incidents, including two that resulted in fires. One consumer reported that a fire caused $6,000 worth of property damage. No injuries have been reported.
Corporate redemption program where employees were able to use credits to redeem corporate merchandise online at www.Acuitymerch.com from September 2019 through April 2020.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Towsleys Recalls 3-in-1 Qi Wireless Chargers, Power Banks and Travel Chargers Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools