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Home › Appliances & tools › Tech Gear 5.7 Performance Heated Socks
Product recall · CPSCMarch 14, 2019Serious
Tech Gear 5.7 Performance Heated Socks
The notice says to stop using it — see below for what to do.
What’s wrong
The lithium-ion battery can overheat, melt or ignite when charged with a charger other than the one provided with the product, posing fire and burn hazards to the user.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled socks, remove the battery and contact the firm for instructions on how to receive a free replacement pair of socks with battery or a full refund.
Who to contact: Tech Gear 5.7 toll-free at 888-908-6024 from 7 a.m. to 5 p.m. PT Monday through Friday or email at cs@techgear5-7.com or online at www.mobilewarming.com and click on “Recall Information” for more information.
The product
This recall involves Mobile Warming Performance Heated Socks sold with lithium-ion batteries. Only socks with serial number MW18A04-17-14, MW18A04-17-15, MW18A04-M4-10/W6-11 and MW18A04-M10-14 are included in the recall. These socks are gray and made of a poly-cotton blend in men's and women's size 6-10 and 10-14. The socks heat when the battery is connected and is in the on position. The heating on/off is controlled through the battery switch or the phone app when a phone is paired.
Details
- Units affected
- 4000
- Recall date
- March 14, 2019
- Brand
- Mi Croteck Gaoke (HK) Limited/Shenzhen FCY Technology Co. Ltd, of China, Tech Gear 5.7, Inc., of San Marcos, Calif.
- Injuries reported
- None reported
- What has been reported
- Tech Gear 5.7 has received four reports of batteries overheating, melting or igniting, resulting in minor property damage in two instances, and melting of the battery case in the others. No injuries have been reported.
Scheels and other sporting goods, workwear and farm supply stores nationwide and online at www.mobilewarming.com and www.Amazon.com from September 2018 through November 2018 for about $130.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Tech Gear 5.7 Recalls Performance Heated Socks Due to Fire and Burn Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools