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Product recall · CPSCJuly 11, 2017Worth checking
Superpedestrian Electric Bicycle Conversion Wheels
The notice says to stop using it — see below for what to do.
What’s wrong
The rear axle can fail, posing fall and crash hazards to riders.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled electric bicycle conversion wheel and contact Superpedestrian to receive a free replacement electric bicycle conversion wheel, including shipping.
Who to contact: Superpedestrian collect call at 617-945-1604 from 10 a.m. to 5 p.m. ET Monday through Friday or online at Superpedestrian.com and click on "Support" for more information.
The product
This recall involves the Copenhagen Wheel electric bicycle conversion wheels with serial numbers 01031708600020000000 through 01031710400250000000 for multi-speed wheels and 02031708600020000000 through 02031710400250000000 for single speed wheels. The Copenhagen wheel converts a standard bicycle into an electric bike. It is compatible with 26 inches and 700c (about 28 inches) wheel sizes. All components are housed inside the wheels red hub. The Superpedestrian logo appears in white on the hub. The serial number can be found on the wheel's user interface panel just above the axle.
Details
- Units affected
- About 230
- Recall date
- July 11, 2017
- Brand
- Superpedestrian Inc., of Cambridge, Mass.
- Injuries reported
- None reported
Superpedestrian.com from March 2017 through April 2017 for about $1,500.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Superpedestrian Recalls Electric Bicycle Conversion Wheels Due to Fall and Crash Hazards (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools