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Product recall · CPSCMarch 13, 2025Serious
Sublue Lithium-Ion Batteries Sold for Sublue Mix Underwater Scooters
The notice says to stop using it — see below for what to do.
What’s wrong
The lithium-ion batteries can overheat and ignite, posing a fire hazard to consumers.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should stop using the scooters with the recalled batteries immediately and contact Sublue for a free new generation battery replacement (gray battery). Sublue will provide a battery collection kit for the consumer to return the recalled battery and will provide the replacement battery upon return of the recalled battery. Note: Do not throw this recalled battery in the trash or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by municipal recycling centers for damaged, defective, or recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries.
Who to contact: Sublue toll-free at 855-206-8698 from 9 a.m. to 5 p.m. PT Monday through Sunday, email support.us@sublue.com, or online at www.sublue.com/recalls or www.sublue.com and click on "Recalls" at the top of the page for more information.
The product
This recall involves certain Sublue Mix underwater scooter lithium-ion batteries and replacement batteries. The scooters are used for gliding through water. The batteries covered by the recall are black only. The scooters were sold in arctic white, space blue and aqua blue. The scooters have "Sublue" printed on the top and "Whiteshark Mix Underwater Scooter" printed on the side. The battery compartment is located on the underside of the scooter.
Details
- Units affected
- About 40,370
- Recall date
- March 13, 2025
- Brand
- Sublue Technology Inc., of Walnut, California
- Injuries reported
- Yes
- What has been reported
- Sublue has received 161 reports of thermal and swelling incidents involving the lithium-ion batteries, including eight reports of fire, one report of injury, and two reports of property damage totaling $651,400.
Online at www.amazon.com, www.costco.com, www.sublue.com, www.westmarine.com and other websites from June 2018 through February 2025 for approximately $550 (scooters) and $150 (replacement batteries).
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Sublue Recalls Lithium-Ion Batteries Sold for Sublue Mix Underwater Scooters Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools