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Home › Appliances & tools › STIHL PolyCut Mowing Heads
Product recall · CPSCSeptember 5, 2019Serious
STIHL PolyCut Mowing Heads
The notice says to stop using it — see below for what to do.
What’s wrong
The bolts connecting the plastic blades and holding the mowing head together can come loose and the mowing head can come apart, posing a risk of injury to the user or bystanders.
The Recall Registry rates this serious — The agency says to stop using it immediately.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should stop using the recalled mowing heads immediately and take them to an authorized STIHL dealer for a full refund.
Who to contact: STIHL Inc. at 800-610-6677 from 8 a.m. to 8 p.m. ET Monday through Friday, e-mail stihlrecall@stihl.us or online at www.stihlusa.com and click on “Product Recalls” for more information.
The product
This recall involves mowing head cutting attachments compatible with some models of STIHL-brand trimmers, brushcutters, and clearing saws. The mowing heads can be identified by the name "STIHL" and model number "27-3" or "47-3" located on the original packaging and molded on the top side of the mowing head. The mowing heads have three orange plastic blades, each attached with a bolt and a nut, a black top housing, and a white bottom housing.
Details
- Units affected
- About 73,000
- Recall date
- September 5, 2019
- Brand
- STIHL Incorporated, of Virginia Beach, Va.
- Injuries reported
- Yes
- What has been reported
- STIHL Inc. has received 28 reports of loose bolts or mowing heads coming apart, including two reports of injuries.
Authorized full line STIHL servicing dealers nationwide from July 2018 through July 2019 for about $30 for the 27-3 model and about $40 for the 47-3 model.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “STIHL PolyCut Mowing Heads Recalled Due to Injury Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools