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Product recall · CPSCJune 27, 2024Serious
Southern Telecom Brookstone TurboVac Handheld Rechargeable Vacuums
The notice says to stop using it — see below for what to do.
What’s wrong
The vacuums can short circuit during or after charging the battery, posing a fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301), and contact Southern Telecom to receive a full refund.
Who to contact: Southern Telecom toll-free at 866-450-4493 from 9 a.m. to 5:30 p.m. ET, Monday through Friday, email at support@customersupport123.com, or online at www.southerntelecom.com and click on "Safety Recalls" at the top of the page for more information.
The product
This recall involves Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301). The model number is printed on the back of the unit. "Brookstone" is printed on the top front of the vacuum. The vacuums are black and come with a wall-plate for hanging on the wall, and they measure 2.89 x 12 inches in dimension.
Details
- Units affected
- About 10,600
- Recall date
- June 27, 2024
- Brand
- Southern Telecom Inc., of New York
- What has been reported
- The firm has received two reports of serious fires caused by the vacuums, resulting in property damage.
BSBVAC301
Belk stores nationwide and online at www.belk.com from September 2022 through February 2024 for about $90.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Southern Telecom Recalls Brookstone TurboVac Handheld Rechargeable Vacuums Due to Fire Hazard; Sold Exclusively at Belk”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools