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Product recall · CPSCOctober 30, 2013Serious
Southern Telecom A/C Adaptors for Polaroid Internet Tablets
Check whether yours is affected, then follow the instructions below.
What’s wrong
The adaptors can overheat, posing a fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Customers should immediately stop using the adaptor and contact Southern Telecom for a replacement adaptor at no cost. Customers will receive an envelope for returning the recalled product with their replacement adaptor.
Who to contact: Southern Telecom toll-free at (866) 450-4493 from 8 a.m. to 10 p.m. ET Monday through Friday or online at www.southerntelecom.com and go to Product Support and click on "PMID709 A/C Adaptor Exchange Program" for more information.
The product
The recalled adaptor, also commonly referred to as a charger, was included with the Polaroid PMID709 seven inch Internet tablet (also known as the PMID709KB). The adaptor has two prongs for plugging into an outlet on one end and a wire leading to a single plug for the tablet. A label on the bottom of the casing near the plug prongs has "Polaroid Power Adaptor" printed on it with the model number SX-30017-D.
Details
- Units affected
- About 21,000
- Recall date
- October 30, 2013
- Brand
- Southern Telecom, Inc., of Brooklyn, N.Y.
- Injuries reported
- None reported
- What has been reported
- The firm has received approximately ten reports of the adaptor overheating. No injuries or property damage have been reported.
SX-30017-D
Big Lots in July 2013 for $90 for the tablet and adaptor.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Southern Telecom Recalls A/C Adaptors for Polaroid Internet Tablets Due to Fire Hazard; Sold Exclusively at Big Lots”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools