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Product recall · CPSCNovember 14, 2017Serious
Sonic Smart Wheels Self-Balancing Scooters/Hoverboards
The notice says to stop using it — see below for what to do.
What’s wrong
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Dollar Mania for instructions on returning the hoverboard to receive a free UL2272-certified replacement unit.
Who to contact: Dollar Mania toll-free at 844-333-4457 from 8 a.m. to 6 p.m. CT Monday through Friday or online on the Dollar Mania Facebook page for more information.
The product
This recall involves Sonic Smart Wheels self-balancing scooters, commonly referred to as hoverboards, with model number S-01 or SBW666SL printed on the bottom of the unit. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion batteries. The hoverboards were sold in black, blue, green, red, white and yellow and have an "S" printed in the center of the wheel caps.
Details
- Units affected
- About 1,000
- Recall date
- November 14, 2017
- Brand
- Dollar Mania, of Bossier City, La.
- Injuries reported
- None reported
- What has been reported
- The firm has received one report of a self-balancing scooter/hoverboard catching fire in Louisiana in 2017 resulting in approximately $40,000 of property damage to a consumer's home. No injuries have been reported.
S-01
Dollar Mania stores in Bossier City and Shreveport, Louisana from August 2015 through December 2016 for about $200.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Sonic Smart Wheels Self-Balancing Scooters/Hoverboards Recalled by Dollar Mania Due to Explosion and Fire Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools