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Home › Appliances & tools › Snow Joe Sun Joe® Cordless Lawn Mowers
Product recall · CPSCSeptember 1, 2022Serious
Snow Joe Sun Joe® Cordless Lawn Mowers
The notice says to stop using it — see below for what to do.
What’s wrong
The mower blade can detach unexpectedly, posing a laceration hazard.
The Recall Registry rates this serious — Risk of severe physical injury.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled lawn mowers and contact Snow Joe for instructions on how to determine whether their lawn mower is included in the recall and if so, instructions on how to inspect and secure the lawn mower blade.
Who to contact: Snow Joe at 800-641-2917 from 8 a.m. to 8 p.m. ET 7 days a week, by email at recalls@snowjoe.com, or online at https://snowjoe.com/24v-x2-17lm-recall or https://snowjoe.com/ and click on "Safety Recall" at the bottom of the page for more information.
The product
This recall involves Sun Joe cordless walk behind lawn mowers with model numbers 24V-X2-17LM and 24V-X2-17LM-CT. Snow Joe is printed on the side of the mowers and on the mulching bag. The recalled 48-volt mowers have a 17-inch cutting width. They are light green and black in color, measure 44 inches tall by 19.5 inches wide and weigh about 35 pounds. The recalled cordless lawn mowers have serial numbers in the following ranges. The model and serial numbers can be found on the white label on the ejector flap. Serial Number Ranges: 0200920000001-0200920000366; 0200930000001-0200930003294; 0200940000001-0200940002196; 0219250000001-0219250000366; 0219260000001-0219260000366; 0219270000001-0219270000366; 0256230000001-0256230001830; 0258410000001-0258410001464; 0258420000001-0258420001830; 0260770000001-0260770001830; 0260860000001-0260860000732; 0262090000001-0262090002196; 0262860000001-0262860001464; 0262870000001-0262870000366; 0264540000001-0264540000366; 0264550000001-0264550000366; 0264560000001-0264560000366; 0264570000001-0264570000366; 0264580000001-0264580000366; 0302830000001-0302830000366; 0328140000001-0328140000366; 0328150000001-0328150000366; 0328160000001-0328160000366; 0328170000001-0328170000366; 0328180000001-0328180000366; 0328190000001-0328190000366; 0332730000001-0332730000366; 0332740000001-0332740000366; 0332750000001-0332750000366; 0332760000001-0332760000366; 0332770000001-0332770000366; 0332790000001-0332790000366; 0332800000001-0332800000366; 0332810000001-0332810000366; 0332820000001-0332820000366; 0332830000001-0332830000366; 0334620000001-0334620001098; 0200920000367-0200920000732; 0238630000001-0238630000366; 0260850000001-0260850000366; 0334560000001-0334560000350; 0357320000001-0357320000420
Details
- Units affected
- About 26,300 (In addition, about 350 were sold in Canada)
- Recall date
- September 1, 2022
- Brand
- Snow Joe LLC, of Hoboken, New Jersey
- Injuries reported
- None reported
- What has been reported
- The firm has received 31 reports of either the blade or the bolt securing the blade on the recalled lawn mowers detaching. No injuries have been reported.
24V-X2-17LM24V-X2-17LM-CT
Online at www.amazon.com, www.homedepot.com, www.walmart.com and www.snowjoe.com and in hardware, electronics and department stores nationwide from June 2020 through July 2022 for between $190 and $230 for model 24V-X2-17LM-CT sold without batteries, and between $180 and $350 for model 24V-X2-17LM bundled with batteries and chargers.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Snow Joe Recalls Sun Joe® Cordless Lawn Mowers Due to Laceration Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools