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Home › Appliances & tools › Segway Reannounces Recall of Off-Board Chargers…
Product recall · CPSCMay 5, 2017Serious
Segway Reannounces Recall of Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard (Recall Alert)
The notice says to stop using it — see below for what to do.
What’s wrong
A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.
The Recall Registry rates this serious — Parts can come loose.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.
Who to contact: Segway toll-free at 866-473-4929 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.segway.com and click on Off-Board Charger Recall for more information.
The product
This recall involves Segway PT Off-Board Chargers manufactured from January 2015 to October 2016 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. Chargers with the following serial numbers are included in the recall: 15201C000362, 15201C000364, 15201C000366, 15208C000404, 15208C000406, 15222C000460, 15225C000486, 15225C000489, 15225C000494, 15242C000546, 16210C000621, 16210C000629, 16210C000630, 16210C000631, 16210C000632, 16210C000635, 16210C000636, 16214C000638, 16214C000639, 16214C000641, 16214C000642, 16214C000643, 16214C000645 and 16214C000646. The serial number and part number are on a silver data plate attached to the bottom of the charger.
Details
- Units affected
- About 24 (in addition, 17 were previously recalled in September 2015)
- Recall date
- May 5, 2017
- Brand
- Segway Inc., of Bedford, N.H.
- Injuries reported
- None reported
23288-00001
Authorized Segway dealers and distributors and directly from Segway Inc. from January 2015 through April 2017 for about $920.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Segway Reannounces Recall of Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools