Searching recalls…
Searching…
Home › Appliances & tools › Scentsy Electrical Oil Warmers
Product recall · CPSCDecember 10, 2020Serious
Scentsy Electrical Oil Warmers
The notice says to stop using it — see below for what to do.
What’s wrong
Corrosion of electrical components in Scentsy Luminary Jack Warmers and Scentsy Bless This Home Warmers due to fumigation required to eradicate a cockroach infestation in one of Scentsy's shipping containers poses a fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled warmers and contact Scentsy for a full refund. Scentsy will issue refunds for all Luminary Jack Warmers and affected Bless This Home Warmers after consumers email Scentsy a photo of the warmer with the wires cut, rendering the warmers unusable. Consumers with a Bless This Home Warmer should contact Scentsy for further instructions to determine if their Bless This Home Warmers are affected. Scentsy is contacting purchasers directly.
Who to contact: Scentsy toll-free at 877-855-0617 from 6 a.m. to 9 p.m. MT, Monday through Friday, by email at support@scentsy.com or online at https://scentsy.com/our-story/contact-information or https://scentsy.com and click on “Contact” at the bottom of the page for more information.
The product
This recall involves electrical warmers used to heat oil to circulate through rooms in the home. The Luminary Jack Warmer has a Jack O' Lantern facial cut out and measures 5 ¼ inches wide by 7 ½ inches tall. The Bless This Home Warmer has two window cut outs, "Bless This Home" printed on the front, measures 4 ¼ inches wide by 10 inches tall, and has a top that resembles a roof line. Both models are shaped like standing paper bags. Product Name Model Number (on electrical cord label) Date Code (on bottom of unit) Luminary Jack Warmer 63408 2020 Bless This Home Warmer 62818 1820
Details
- Units affected
- About 7,805 in the U.S. (6,940 Luminary Jack and 865 Bless This Home Warmers) (In addition, about 200 Luminary Jack and about 60 Bless This Home Warmers in Canada)
- Recall date
- December 10, 2020
- Brand
- Scentsy Inc., of Meridian, Idaho
- Injuries reported
- None reported
Scentsy authorized consultants nationwide and online at Scentsy.com. Bless This Home Warmers were sold from July 2020 through September 2020 for about $50. Luminary Jack Warmers were sold during September 2020 for about $50.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Scentsy Recalls Electrical Oil Warmers Due to Fire Hazard (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools