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Royal Sovereign Portable Air Conditioners
The notice says to stop using it — see below for what to do.
What’s wrong
A faulty drain motor in the air conditioners can ignite the plastic enclosure of the unit, posing fire and burn hazards to consumers and risk of serious injury or death.
The Recall Registry rates this serious — The agency describes a risk of serious injury or death.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled portable air conditioners, unplug the unit, follow the instructions online at www.Recall-PAC3012.com for properly severing the electrical cord rendering the unit unusable, and contact Royal Sovereign for a pro-rated refund based on the age of the portable air conditioner. Failure to unplug the unit could result in shock, electrocution, or death.
Who to contact: Royal Sovereign toll-free at 833-947-3699 from 9 a.m. to 5 p.m. ET, Monday through Friday, or online at www.Recall-PAC3012.com or https://www.royalsovereign.com and click on "Recall Information" at the top of the page for more information.
The product
This recall involves the following models of portable air conditioners: Model Numbers PAC-3012 PAC-3012 RB ARP-3012 ARP-3012 KIT ARP-3012S ARP-3014 ARP-3014 SC The model number is printed on the name plate sticker on the back of the portable air conditioners.
Details
- Units affected
- About 33,570
- Recall date
- December 22, 2021
- Brand
- Royal Sovereign International Inc., of Rockleigh, New Jersey
- Injuries reported
- Yes
- What has been reported
- Royal Sovereign is aware of 11 reports of the portable air conditioners catching fire or smoking during use resulting in over $1 million in property damage, two injuries and one death due to smoke inhalation.
The recalled portable air conditioners were sold online at Amazon.com and in Sears, COSTCO, Home Depot, BJ's Wholesale Club, and Best Buy stores nationwide from March 2008 through August 2014 for about $290.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Royal Sovereign Recalls Portable Air Conditioners Due to Fire and Burn Hazards; One Death Reported”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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