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Home › Appliances & tools › Royal Appliance Dirt Devil Pet Vacuums Due to…
Product recall · CPSCFebruary 2, 2016Serious
Royal Appliance Dirt Devil Pet Vacuums Due to Electrical Shock Hazard
The notice says to stop using it — see below for what to do.
What’s wrong
The vacuum's electric cord plug prong can detach and remain in the electrical outlet when the vacuum is unplugged. The detached prong can pose an electrical shock hazard if it remains connected with the electrical outlet.
The Recall Registry rates this serious — Parts can come loose.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled vacuums and contact Dirt Devil for instructions on receiving a free replacement vacuum.
Who to contact: Dirt Devil at 800-373-6290 from 8 a.m. to 6 p.m. ET, Monday through Friday or online at www.dirtdevil.com and click on the "Support" tab at the top of the page for more information.
The product
The recall includes three models of the Dirt Devil Total Pet Cyclonic Upright vacuums, model UD70210, UD70210CA and UD70210RM. The model number and manufacture date code are printed on a silver label on the back side of the vacuum. The vacuums are identical with black, gray and clear housing with red and purple trim. "Total Pet" is printed underneath the Dirt Devil logo in the center of the vacuum. Only vacuums with the first three digits of the four-digit manufacture date code that begin with B14 through I15 are included in the recall. All recalled vacuums were manufactured between February 2014 and September 2015.
Details
- Units affected
- About 149,000 in the United States (in addition, about 9,700 in Canada)
- Recall date
- February 2, 2016
- Brand
- Royal Appliance Mfg. Co., of Glenwillow, Ohio
- Injuries reported
- None reported
- What has been reported
- The firm has received 14 reports of a detached prong that remained in an electrical outlet. No injuries have been reported.
UD70210
ABC Warehouse, Boardman Furniture, Fred's, Walmart stores nationwide, Dirt Devil via telephone and online at www.dirtdevil.com, www.ebay.com and www.walmart.com from February 2014 through November 2015 for between $45 and $70.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Royal Appliance Recalls Dirt Devil Pet Vacuums Due to Electrical Shock Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools