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Product recall · CPSCMarch 16, 2010Serious
Remote Control Kits for Electric Fireplaces and Stoves
The notice says to stop using it — see below for what to do.
What’s wrong
The plug-in wall unit can overheat, posing a fire and burn hazard to consumers.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the remote control kits, unplug the power cord from the remote control kit's wall unit, remove the wall unit from the electrical outlet and contact Dimplex for a free replacement kit. Consumers can continue to operate the fireplace or stove by plugging the fireplace or stove's electrical cord directly into an electrical outlet.
Who to contact: For additional information, contact Dimplex North America toll-free at (866) 673-9880 anytime, or visit the firm's Web site at www.recall.dimplex.com
The product
The recalled remote control kits are used with Dimplex, Electraflame, Symphony, Optiflame, Electralog and Charmglow brand electric fireplaces, stoves and fireplace inserts. They include a black or dark gray hand-held remote control and also a black or dark gray wall unit that plugs into an electrical wall outlet. Recalled model numbers include 47-1001, 47-1010-R and APT-1315. The model number is printed on either the plug-in unit or the hand-held remote control. The fireplace or stove's brand name is printed on both units.
Details
- Units affected
- About 700,000
- Recall date
- March 16, 2010
- Brand
- Dimplex North America, of Ontario, Canada
- What has been reported
- Dimplex has received about 5,000 reports of the plug-in wall units overheating including 19 reports of damage beyond the remote control and one report of a house fire in Columbus, Ohio that resulted in considerable property damage.
Mass merchandise, home improvement, specialty fireplace and furniture retailers from January 1998 through December 2008 for between $200 and $1,500 for the fireplaces and stoves. This recall includes remote control kits subsequently replaced under warranty.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Remote Control Kits for Electric Fireplaces and Stoves Recalled by Dimplex North America Due to Fire and Burn Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools