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Product recall · CPSCMay 15, 2018Serious
Regency Fireplace Products Gas Stove Fireplaces Due to Explosion and Injury Hazards
The notice says to stop using it — see below for what to do.
What’s wrong
The pressure release system can fail and cause the gas stove to explode, posing explosion and injury hazards.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled gas stoves, turn off the gas supply to the unit, and contact Regency to schedule a free repair.
Who to contact: Regency toll-free at 866-867-4328 from 8 a.m. to 7 p.m. ET Monday through Friday, email at u39@regency-fire.com or online at www.regency-fire.com and click on “U39 notice” at the bottom of the page for more information.
The product
This recall involves Regency Ultimate U37 and U39 direct vent gas stove fireplaces. They were sold in black and have gold or silver trim around the glass doors. "Regency" is printed on the front, bottom left corner of the pedestals of the stoves. The following model and serial numbers are included in the recall and are printed on a label located on the inside of the front panel door. Model Number Serial Number Range U39 41001 - 42602 223000001 - 223008520 315000001 - 315012548 U37 13735 - 13763 31001 - 31795 221000025 - 221002269 221031585 - 221031745 313000001 - 313000457
Details
- Units affected
- About 13,700 (in addition, 11,300 were sold in Canada and 10 were sold in Mexico)
- Recall date
- May 15, 2018
- Brand
- FPI Fireplace Products International Ltd., of Canada, Fireplace Products U.S. Inc., of Blaine, Wash.
- Injuries reported
- Yes
- What has been reported
- Regency has received three reports of the pressure system failing, and one report of the door hinge breaking, including one incident that resulted in minor cuts to the consumer's legs.
Fireplace distributors and stores nationwide from January 2001 through January 2018 for about $2,800.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Regency Fireplace Products Recalls Gas Stove Fireplaces Due to Explosion and Injury Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools