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Home › Appliances & tools › PNY Portable Lithium Polymer Battery Packs
Product recall · CPSCNovember 12, 2015Serious
PNY Portable Lithium Polymer Battery Packs
The notice says to stop using it — see below for what to do.
What’s wrong
Batteries can overheat and vent flames, posing fire and burn hazards.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled batteries and contact PNY for a free replacement rechargeable battery.
Who to contact: PNY Technologies toll-free at 888-316-1194 from 9 a.m. to 8 p.m. ET Monday through Friday, online at www.pny.com and click on "Product Recall" under the "Support" menu at the bottom of the page, or email Tech-Support-T10400@pny.com for more information.
The product
This recall involves portable lithium polymer battery packs with model number T10400 that are used to charge USB-enabled smartphones, tablets and other USB-powered devices. The batteries are black or gray hand-held devices, 4 inches x 2.75 inches x 0.75 inches, with two USB outputs and four blue LED lights. PNY is laser-printed along the bottom on the front of the battery.
Details
- Units affected
- About 56,000 (in addition, about 800 sold in Canada)
- Recall date
- November 12, 2015
- Brand
- PNY Technologies, Inc., of Parsippany, N.J.
- Injuries reported
- None reported
- What has been reported
- PNY has received one report of venting with flames. No injuries have been reported.
T10400
Best Buy, Office Depot, Office Max and other retail stores nationwide and online at amazon.com and frys.com from January 2014 through August 2015 for about $50.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “PNY Recalls Portable Lithium Polymer Battery Packs Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools