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Home › Appliances & tools › Pedego Electric Bikes
Product recall · CPSCSeptember 23, 2020Serious
Pedego Electric Bikes
The notice says to stop using it — see below for what to do.
What’s wrong
An improperly manufactured electrical cable can cause the bicycle to accelerate unexpectedly, posing a fall hazard to the user.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled bicycles and contact a local Pedego dealer to arrange for a free repair.
Who to contact: Pedego toll-free at 888-871-7115 from 10 a.m. to 7 p.m. ET Sunday through Saturday, or online at www.pedegobikerecall.expertinquiry.com and click on FAQ for more information. Local Pedego dealer contact info can be found at: www.pedegoelectricbikes.com/dealers.
The product
This recall involves six models of Pedego electric bikes. Models include the Interceptor (Including Platinum Edition), City Commuter (Including Mid Drive Edition and Black Edition), Boomerang Plus, Ridge Rider, Trail Tracker (Including Gorilla Edition) and Stretch (Including Dual Drive Edition). The model name is printed on the chain guard or chain stay of the bike. The bikes were sold in various colors. Pedego is printed on the bike frame.
Details
- Units affected
- About 11,600
- Recall date
- September 23, 2020
- Brand
- Pedego Inc., of Fountain Valley, Calif.
- Injuries reported
- None reported
- What has been reported
- Pedego has received five reports of the bike's electrical cable malfunctioning, causing the bike to unexpectedly accelerate. No injuries have been reported.
Bicycle stores nationwide and online at www.pedego.com from January 2018 through August 2020 for between $3,000 and $4,700.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Pedego Recalls Electric Bikes Due to Fall Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools