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Product recall · CPSCApril 29, 2015Serious

Pedego Electric Bicycle Batteries

Check whether yours is affected, then follow the instructions below.

What’s wrong

The batteries can overheat, posing a fire hazard.

The Recall Registry rates this serious — Fire or burn risk.

What it looks like

Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.

Pedego electric bike metal batteries
Pedego electric bike metal batteries

Recall image provided by CPSC

Location of the serial number on Pedego electric bike metal batteries
Where to look: Location of the serial number on Pedego electric bike metal batteries
Pedego electric bike plastic batteries
Pedego electric bike plastic batteries
Location of the serial number on Pedego electric bike plastic batteries
Where to look: Location of the serial number on Pedego electric bike plastic batteries

What to do

Consumers should immediately remove the battery from the bike and contact Pedego for a free replacement battery.

Who to contact: Pedego Electric Bikes toll-free at (888) 870-9754 from 8 a.m. to 5 p.m. PT, email info@batteryrecall2015.com, or online at www.pedegoelectricbikes.com and click on "Voluntary Battery Recall" for more information.

The product

This recall involves 36-volt and 48-volt lithium ion rechargeable batteries sold separately and as original equipment with Pedego electric bikes. Recalled batteries of each voltage came in two styles. One style has a silver or black metal case that measures about 13 ½ inches long, 6 ½ inches wide and 2 ½ inches high, with black plastic end caps and a handle. The other style has a black or white plastic case that measures about 14 inches long, 6 ½ inches wide and 2 ½ inches high with a red indicator lamp on one end. The batteries have serial numbers that start with "DLG." A label with the serial number is on one side of the metal batteries and on the underside of the plastic batteries.

Details

Units affected
About 5,000
Recall date
April 29, 2015
Brand
Pedego Inc., of Irvine, Calif.
Injuries reported
None reported
What has been reported
Pedego has received six reports of batteries overheating and catching fire, including one report of property damage. No injuries have been reported.
Sold at

Bicycle stores and electric bike retailers and online at www.pedegoelectricbikes.com from January 2010 through September 2013. The batteries were sold separately for about $600 to $900 and on electric bicycles that sold for between $2,000 and $3,000.

The official notice

This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.

Their exact wording: “Pedego Recalls Electric Bicycle Batteries Due To Fire Hazard”

Read it on CPSC →

Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.

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