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Overstock.com Self-Balancing Scooters/Hoverboards
The notice says to stop using it — see below for what to do.
What’s wrong
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using these recalled products and contact Overstock.com for instructions on receiving a full refund.
Who to contact: Overstock.com at 800-843-2446 from 8 a.m. to 6 p.m. MT Monday through Friday or online at Overstock.com and click on Customer Service at the bottom of the page, then Online Help Center, then "Hover Board" Self-Balancing Electric Scooter Announcement for more information.
The product
This recall involves all self-balancing scooters, commonly referred to as hoverboards, sold on Overstock.com. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. They were sold in a variety of colors and brand names.
Details
- Units affected
- About 4,300
- Recall date
- July 6, 2016
- Brand
- Overstock.com, of Salt Lake City, Utah
- Injuries reported
- None reported
- What has been reported
- There has been one report of the battery packs in the self-balancing scooters/hoverboards overheating and catching on fire. There have been no reports of injuries or property damage.
Online at Overstock.com from September 2015 through December 2015 for between $365 and $485.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Overstock.com Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools