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Optimus Portable Electric Heaters
The notice says to stop using it — see below for what to do.
What’s wrong
The heater design can fail to prevent ignition of nearby combustible materials that come in contact with the unit, posing a fire hazard to the consumer.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled heaters and contact Optimus to request a free replacement heater. Consumers have the option of a comparable ceramic heater or new model quartz radiant heater, model H-5510, which will be available after August 2013.
Who to contact: Optimus Enterprise Inc. toll-free at (888) 672-5832 from 10 a.m. to 12:30 p.m. and 1:30 p.m. to 3 p.m. PT Monday through Friday, or online at www.optimusent.com and click on "recall" for more information. Consumers can also email the firm at return.optimus@gmail.com.
The product
This recall involves two models of Optimus Infrared Quartz Radiant heaters with model numbers H-5210, produced in 2011 and H-5211, produced in 2012. The model number and the year of production appear on a label on the back of the heater. The recalled heaters are white and are approximately 12-inches wide by 13-inches tall by 6-inches deep. "Optimus" is printed on the top left of the heater. The control knob is located on the top right side of the heater.
Details
- Units affected
- About 355,000
- Recall date
- May 15, 2013
- Brand
- Dongguang Hong-Hwa Electric Co. Ltd., Optimus Enterprise Inc., of Anaheim, Calif.
- Injuries reported
- None reported
Best Buy Market Place, Family Dollar, Heartland, Northern Tool, Rite Aid and other stores nationwide and online at Amazon.com, ebay.com and Walmart.com from October 2011 through December 2012 for between $25 and $30.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Optimus Recalls Portable Electric Heaters Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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