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Home › Appliances & tools › NVIDIA Tablet Computers
Product recall · CPSCJuly 31, 2015Serious
NVIDIA Tablet Computers
The notice says to stop using it — see below for what to do.
What’s wrong
The lithium-ion battery in the tablets can overheat, posing a fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the tablets and contact NVIDIA for instructions on receiving a free replacement tablet.
Who to contact: NVIDIA toll free at (888) 943-4196 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.nvidia.com and click on "NVIDIA Tablet Recall Program" at the bottom center of the page in green letters.
The product
This recall involves NVIDIA SHIELD tablet computers with 8-inch touch screens. Model numbers P1761, P1761W and P1761WX and serial numbers 0410215901781 through 0425214604018 are included in this recall. NVIDIA and the model and serial numbers are etched on the left side edge of the tablets. The SHIELD logo is on the back of the tablets.
Details
- Units affected
- About 83,000 (in addition, 5,000 were sold in Canada)
- Recall date
- July 31, 2015
- Brand
- NVIDIA Corp., of Santa Clara, Calif.
- What has been reported
- NVIDIA has received four reports of batteries overheating due to thermal runaway, including two reports of damage to flooring.
P1761
GameStop stores nationwide and online at Amazon.com, BestBuy.com, GameStop.com, NewEgg.com, TigerDirect.com and other websites from July 2014 through July 2015 for between $300 and $400.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “NVIDIA Recalls Tablet Computers Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools