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Home › Appliances & tools › NTI and HTP Brand Gas Boilers
Product recall · CPSCOctober 29, 2026Serious
NTI and HTP Brand Gas Boilers
The notice says to stop using it — see below for what to do.
What’s wrong
The condensate dish inside the boiler can crack during a delayed ignition, allowing unburned gas to build up inside the sealed cabinet. If the gas ignites, the front cover can suddenly detach, posing a risk of serious injury or death from fire, carbon monoxide (CO) poisoning, and impact hazards.
The Recall Registry rates this serious — The agency describes a risk of serious injury or death.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should stop using the recalled boilers immediately and contact Ariston to schedule a free repair by a certified technician. Consumers who must continue using the boiler while awaiting repair should have working smoke and carbon monoxide alarms in their homes.
Who to contact: Ariston at 800-688-2575 from 7 a.m. to 8 p.m. ET Monday through Friday, email at VCexchanger@ariston.com or online at https://ntiboilers.com/safety-recalls or www.ntiboilers.com and click on “RECALLS” at the top of the page or https://htproducts.com/safety-notice.html or www.htproducts.com and click on “URGENT RECALL” at the top of the page for more information.
The product
This recall involves NTI brand residential gas boilers in the FTVN and TFTN model series, and HTP brand residential gas boilers in the EFTU model series. The NTI FTVN and TFTN series boilers are gray, while the HTP EFTU (Elite Fire Tube Ultra) boilers are black. The boilers are metal, rectangular units and have either NTI or HTP printed on the front. The model serial number can be found on the rating plate, located on the left-hand side of the boiler. The following models and serial number ranges are included in this recall:
Details
- Units affected
- 4,726 (In addition, 2,261 were sold in Canada)
- Recall date
- October 29, 2026
- Brand
- Ariston Canada Inc. (Formerly NTI Boilers Inc.), of Canada, Ariston Thermo USA LLC, of Providence, Rhode Island
- What has been reported
- The firm has received 34 reported incidents of the condensate dish breaking, including three reports of the front cover detaching from the boiler. In one reported incident the technician servicing the boiler sustained a broken jaw.
Sold At: Independent heating and plumbing contractors and wholesale distributors nationwide from May 2021 through July 2026 for between $3,200 and $7,700.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “NTI and HTP Brand Gas Boilers Recalled Due to Risk of Serious Injury or Death from Fire, Carbon Monoxide (CO) Poisoning and Impact Hazards; Manufactured by Ariston, formerly NTI Boilers”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools