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Home › Appliances & tools › Norco Havoc Bicycles
Product recall · CPSCDecember 18, 2012Serious
Norco Havoc Bicycles
The notice says to stop using it — see below for what to do.
What’s wrong
The bicycle frame can crack at the joint where the top tube meets the down tube. A cracked tube can separate and cause the rider to lose control, posing a risk of injury or death.
The Recall Registry rates this serious — The agency describes a risk of serious injury or death.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled bike and return it an authorized Norco dealer for a replacement.
Who to contact: Norco Bicycles; at (800) 227-5579, from 8 a.m. to 5 p.m. PT Monday through Friday. Consumers can also visit the firm's website at www.norco.com and click on "Recall" for more information.
The product
This recall involves 2011 Havoc 24-inch and 26-inch bicycles. The 24-inch bicycles were sold in semi-matte grey and the 26-inch in semi-matte red. On some of the bicycles, "Norco" is printed on the firm's crest that is affixed to the head tube. Bicycle frames included in this recall have serial numbers that begin with K10DQ, K10FQ, K10IQ, K10KQ P10K, P10F or P11B. The serial number is stamped on the underside of the bottom bracket, below the word "Havoc."
Details
- Units affected
- About 90
- Recall date
- December 18, 2012
- Brand
- Norco Bicycles, a division of LTP Sports Group Inc., of Port Coquitlam, British Columbia, Canada
- Injuries reported
- None reported
- What has been reported
- The firm has received three reports of cracked frames. No injuries have been reported.
Authorized Norco dealers nationwide from November 2010 to September 2011 for about $600.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Norco Recalls Havoc Bicycles Due to Risk of Injury”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools