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Product recall · CPSCJune 18, 2014Worth checking
Nokia Tablet Travel Chargers Due to Electrocution Hazard
The notice says to stop using it — see below for what to do.
What’s wrong
The plastic cover on the charger's exchangeable plugs can come loose and separate, exposing internal components that pose an electrocution hazard if touched while the plug remains in a live socket.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled chargers and contact Nokia for instructions on receiving a full refund from Verizon Wireless or a credit from AT&T for the travel chargers and both will provide a free replacement U.S.-only charger for their Nokia Lumia 2520 tablet.
Who to contact: Nokia toll-free at (888)665- 4228 from 10 a.m. to 8 p.m. ET Monday through Friday or online at www.nokia.com and click "Recall Notice" at the bottom of the page for more information.
The product
The recall includes the Travel Charger kit sold separately for the Nokia Lumia 2520 tablet, also called the AC-300 charger accessory kit. The kit includes four different plugs for use in electrical outlets in the U.S., U.K., EU and Australia. The black plastic chargers measure about 2.75 inches high by 2.3 inches wide. U.S. chargers that were sold with the Nokia Lumia 2520 tablet are not included in the recall.
Details
- Units affected
- About 500
- Recall date
- June 18, 2014
- Brand
- Nokia Inc., of Sunnyvale, Calif.
- Injuries reported
- None reported
AT&T and Verizon Wireless authorized dealers and retailers nationwide and online at att.com and Verizon.com from January 2014 to May 2014 for about $50.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Nokia Recalls Tablet Travel Chargers Due to Electrocution Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools