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Home › Appliances & tools › Murf Electric Bikes Electric Bicycles
Product recall · CPSCNovember 2, 2023Serious
Murf Electric Bikes Electric Bicycles
The notice says to stop using it — see below for what to do.
What’s wrong
The bicycles do not meet the U.S. safety standard, posing fall and injury hazards to the rider.
The Recall Registry rates this serious — Injuries have already been reported.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled electric bikes and contact Murf's store for a free repair. Consumers can perform this repair themselves with the repair video available at https://youtu.be/yomCMeGnVTE. Murf Electric Bikes is contacting all purchasers directly.
Who to contact: Murf toll-free at 888-855-0770 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.murfrecall.com or https://murfelectricbikes.com and click on "Recall" for more information.
The product
This recall involves all Murf's electric bicycles (e-bikes) sold prior to April 20, 2022. The electric bikes have an electric assist motor and are equipped with a bell, a headlight and a tail light. "Murf" is printed on the sides of the down tube of the bicycle frame. The electric bikes were sold in black, white, beige, blue, cream, gray or green colors. Model Name Model Years The Fat Murf 2017-2022 Alpha Cargo 2017-2022 Alpha Murf 2017-2022 Fat Murf Step Thru 2017-2022 Fat Pax Step Thru 2017-2022 Izzy Step Thru 2017-2022 Mini Murf 2017-2022 Pax Step Thru 2017-2022 Izzy Beach Cruiser 2017-2022
Details
- Units affected
- About 9,000
- Recall date
- November 2, 2023
- Brand
- Murf Electric Bikes LLC, of San Clemente, California
- Injuries reported
- Yes
- What has been reported
- The firm has received one report of a fall including one minor injury.
Murf's store in San Clemente, California, online at https://murfelectricbikes.com, and at bicycle stores nationwide from July 2017 through April 2022 for between $1,700 and $3,000.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Murf Electric Bikes Recalls Electric Bicycles Due to Fall and Injury Hazards (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools