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Product recall · CPSCMarch 21, 2007Serious
Maytag® and Samsung™ Brand Front Loading Washing Machines
The notice asks people to return it — see below for how.
What’s wrong
Water leakage onto the electrical connections to the washing machine's thermal sensor could cause an electrical short and ignite a circuit board, posing a fire hazard to consumers.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately contact the firm for information on how to receive a free repair. Consumers should not return the washing machine to the retailer where it was purchased.
Who to contact: For more information, consumers can call Maytag toll-free at (800) 868-5109 between 9 a.m. and 9 p.m. ET Monday through Friday, or go to Maytag's Web site at www.washerrecall.com - Samsung customers can call (800) 515-7902 between 9 a.m. and 9 p.m. ET Monday through Friday, or go to Samsung's Web site at www.Samsung.com/washerrecall
The product
The recall involves certain Maytag- and Samsung-brand front-load washers. The Maytag washers have model numbers beginning with MAH9700 or MAH8700. The Samsung model number WF306BHW or a model number beginning with WF316. Not all serial numbers are subject to the recall. The model and serial numbers are located on a tag at the bottom of the door opening. Maytag models with a serial number ending in the last two letters identified below are subject to the recall: 2005 GA GC GE GG GJ GL GN GP GR GT GV GX 2006 JA JC JE JG JJ JL JN Sample Maytag Serial Number: 10123456GN Samsung models with the six-digit number 100001 through 799999 prior to a letter at the end of the serial number are subject to the recall: Sample Samsung Serial Number: 230854AL300026B
Details
- Units affected
- About 250,000 Maytag-brand units and about 20,000 Samsung-brand units
- Recall date
- March 21, 2007
- Brand
- Samsung Electronics Co. Ltd., of South Korea
- Made or distributed by
- Maytag Corp., of Newton, Iowa, Samsung Electronics America Inc., of Ridgefield Park, N.J.
- Injuries reported
- None reported
- What has been reported
- Maytag has received five reports of incidents involving ignition in the circuit board. Samsung has received one report of an incident involving ignition in the circuit board. No injuries, fires or property damage outside the washing machine have been reported.
WF306BHW
Major department and appliance stores nationwide from April 2005 through August 2006 for between $1,000 and $1,200.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Maytag® and Samsung™ Brand Front Loading Washing Machines Recalled Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools