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Home › Appliances & tools › Look Cycle Aerostems and Road Bikes
Product recall · CPSCMarch 28, 2017Worth checking
Look Cycle Aerostems and Road Bikes
The notice says to stop using it — see below for what to do.
What’s wrong
The stainless steel clamp that secures the stem to the handlebars can corrode and break, posing a fall and crash hazard.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using bicycles with the recalled Aerostems and return them to the place of purchase for a free repair. Consumers unable to return their bicycles should contact Look Cycle for instructions on receiving a free repair.
Who to contact: Look Cycle at 800-822-1980 from 8 a.m. to 5 p.m. ET Monday through Friday, email at aerostemrecall@hawleylambert.com or online at http://www.lookcycle.com/ click on the Safety Notice tab for more information.
The product
This recall involves Look Cycle Aerostems sold either as an after-market component or installed as original equipment on Look Cycle model 695 and 795 road bikes for model years 2014 through 2017. The Look Aerostems are made of black carbon fiber material with a black steel clamp around the handlebars. Recalled models have either no number or the number 380706 printed in white on the bottom of the clamp. A complete list of photos of the recalled stems and bike models can be found on the firm's website at http://www.lookcycle.com/en/safety-notice.
Details
- Units affected
- About 800
- Recall date
- March 28, 2017
- Brand
- Hawley LLC, of Lexington, S.C.
- Injuries reported
- None reported
- What has been reported
- The firm has received one report of the stainless steel clamp on an Aerostem breaking. No injuries have been reported.
Independent bike stores nationwide from July 2013 through December 2016 for about $500 for the stems sold individually and for between $5,500 and $16,000 installed as original equipment on Look Cycle road 695 and 795 road racing bicycles.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Look Cycle Recalls Aerostems and Road Bikes Due to Fall, Crash Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools