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Home › Appliances & tools › Lexmark Ventures Solexio Hair Stylers Due to…
Product recall · CPSCMarch 30, 2023Serious
Lexmark Ventures Solexio Hair Stylers Due to Electrocution or Shock Hazard
The notice says to stop using it — see below for what to do.
What’s wrong
The cord on the hair stylers can detach if the unit is dropped, posing an electrocution or shock hazard to users.
The Recall Registry rates this serious — Parts can come loose.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled hair stylers and contact Solexio or the retailer or distributor from whom they purchased the product for a full refund.
Who to contact: Solexio toll-free at 866-470-1574 from 9 a.m. to 9 p.m. ET Monday through Friday, by email at safety@solexio.com, or online at www.solexio.com/safety or www.solexio.com and click on "Recall" at the bottom of the page for more information. Consumers may also contact the retailer where it was sold for a full refund.
The product
This recall involves lithium-ion battery packs and replacement batteries on XS series Pulsator, Swimmer, This recall involves Solexio STYLR Hair Stylers, which can be used to straighten hair. They are black with either a pink or gray colored handle, controls and lock switches with matching color on the power cord. They are approximately 11 inches long, 1.4 inches in diameter and weigh about 14.5 ounces. Product number "78T0100" for pink models and product number "78T0300" for gray models is printed on a black and gray label inside the barrel of the stylers. Affected models have a date code between 147 and 253. The date code is the middle three numbers of the serial number, which starts with 8081. The serial number is located below the product number on the silver and black label inside the barrel of the stylers.
Details
- Units affected
- About 26,830
- Recall date
- March 30, 2023
- Made or distributed by
- Lexmark Ventures LLC, of Lexington, Kentucky
- Injuries reported
- None reported
78T010078T0300
Online at www.solexio.com and at professional salons and trade shows from December 2021 through February 2023 for about $300.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Lexmark Ventures Recalls Solexio Hair Stylers Due to Electrocution or Shock Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools