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Kobalt Cordless Electric Pole Saws Sold Exclusively at Lowe's Stores
The notice says to stop using it — see below for what to do.
What’s wrong
The switch on the recalled pole saws can fail while under a heavy load, and cause the unit to continue running after the user releases the trigger, posing a laceration hazard to consumers.
The Recall Registry rates this serious — Risk of severe physical injury.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled pole saws and contact Hongkong Sun Rise Trading for a free repair.
Who to contact: Hongkong Sun Rise Trading toll-free at 855-378-8826 Monday through Thursday from 9 a.m. to 8 p.m. ET, Friday through Sunday from 9 a.m. to 5 p.m. ET, or online at www.greenworkstools.com and click on “Important Safety Notice.”
The product
This recall involves Kobalt brand 40-volt lithium ion 8-inch cordless electric pole saws manufactured from January 2017 through February 2019. Date codes from 01/01/17 to 02/28/19 are included in the recall. The item number and date code are printed on the side of the guide bar near the oil cap. Kobalt is printed on the side of the unit. Item Number Description 796791 Kobalt 49v 2.5AH Pole Saw 1083769 Kobalt 40v Pole Saw Bare Tool 970801 40v Pole Hedge Saw Combo Kit 812419 SOS Kobalt 40v Pole Saw 812424 SOS Kobalt 40v Pole Saw Tool Only
Details
- Units affected
- About 106,400 (In addition, 120 in Canada)
- Recall date
- September 23, 2020
- Brand
- Changzhou Globe Co. Ltd., of China
- Made or distributed by
- Hongkong Sun Rise Trading Ltd., of China
- Injuries reported
- None reported
- What has been reported
- Hongkong Sun Rise Trading has received 65 reports of the saws continuing to run. No injuries have been reported.
Lowe's Stores nationwide and online at Lowes.com from March 2017 through October 2019 for about $180.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Kobalt Cordless Electric Pole Saws Sold Exclusively at Lowe's Stores Recalled Due to Laceration Hazard; Distributed by Hongkong Sun Rise Trading”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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