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Home › Appliances & tools › Kenmore Microwave Ovens
Product recall · CPSCNovember 14, 2019Serious
Kenmore Microwave Ovens
The notice says to stop using it — see below for what to do.
What’s wrong
Incorrect wiring causes the microwave's exterior to reach temperatures exceeding 183 degrees Fahrenheit, posing a burn hazard to the user.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled microwave ovens and contact Sears for a free in-home repair.
Who to contact: Sears at 800-659-7026 from 7 a.m. to 7 p.m. CT Monday through Friday, or online at www.sears.com and click on “Product Recalls” for more information.
The product
This recall involves 1,000-watt countertop convection microwave ovens manufactured under the Kenmore Elite brand name on April 27, 2017. This manufacturing date of the recalled microwave ovens is identifiable by the first six digits of their serial numbers, each of which begins with the numerals "170427". The model number of the recalled microwaves is "204.77603610". The brand name, model number and serial number can be found on the data plate on the back of the microwave ovens. The brand name is printed near the bottom of the door. Model Number Serial Number Range 204.77603610 17042700001 and 17042700684
Details
- Units affected
- About 700
- Recall date
- November 14, 2019
- Brand
- Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd., of China, Sears Holdings Management Corporation, of Hoffman Estates, Ill.
- Injuries reported
- None reported
170427204.77603610
Exclusively at Sears and Sears Hometown and Outlet Stores nationwide from May 2017 through July 2018 for about $350.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Kenmore Microwave Ovens Recalled Due to Burn Hazard; Made by Guangdong Galanz; Sold Exclusively at Sears and Sears Hometown and Outlet Stores”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools