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Home › Appliances & tools › ISO Beauty Hair Dryers
Product recall · CPSCFebruary 14, 2018Serious
ISO Beauty Hair Dryers
The notice says to stop using it — see below for what to do.
What’s wrong
The cord can become brittle near the base of the dryer, posing burn hazards.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled hair dryers and contact ISO Beauty for instructions on removing the cord and receiving a refund in the form of a credit for a replacement product from the firm.
Who to contact: ISO Beauty at 800-490-5919 between 7 a.m. and 9 p.m. PT Monday through Friday or online at isobeauty.com and click on “Product Recall” for more information.
The product
This recall involves the Ionic Pro 2000 and 2000W hand-held hair dryers sold under the ISO Beauty and Proliss brand names. The bottom rear of the dryers has "ISO" or "Proliss" printed and model number HD-1820. The dryers were sold in the following colors: black, white, white pearl, peacock, white zebra, pink leopard, blue, and giraffe.
Details
- Units affected
- About 73,000 (In addition, about 1,000 units were sold in Canada)
- Recall date
- February 14, 2018
- Brand
- ISO Beauty, of Chatsworth, Calif.
- Injuries reported
- Yes
- What has been reported
- ISO Beauty has received 35 reports of the dryers sparking or smoking, including two reports of flames coming from the dryers and three reported burn injuries to hands or fingers.
HD-1820
Groupon.com, Target.com, ISObeauty.com, Proliss.com and Amazon.com from March 2013 through January 2018 for between $30 and $40.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “ISO Beauty Recalls Hair Dryers Due to Burn Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools