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Product recall · CPSCMay 21, 2019Serious
ION Audio Portable Speakers Due to Explosion Hazard
The notice says to stop using it — see below for what to do.
What’s wrong
Hydrogen gas can leak from the portable speaker battery when charging and the speaker can burst, posing an explosion hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled portable speakers and contact ION Audio for a refund in the form of an ION Audio gift card.
Who to contact: ION Audio toll-free at 833-682-0371 from 8:30 a.m. to 6:30 p.m. ET Monday through Friday, or online at www.ionaudio.com and click on recalls located at the top of the page for more information.
The product
This recall involves the Sport Express, Cornerstone, Cornerstone Glow, and Keystone ION Audio portable speakers. The Sport Express speaker is black in color and has two knobs on the front with a neon blue lit clock. It is about 9 inches wide and 9 inches tall. The Cornerstone and Cornerstone Glow speakers are triangular in shape, have a white outer casing, and are 14 inches wide and 10 inches tall. The Keystone speaker is square with a white casing and gray center. It is about 8 inches wide and 9 inches tall. The UPC number is located on the bottom of the speakers. Model Name UPC Number Cornerstone/Cornerstone Glow 812715018078 812715018528 812715019976 812715019969 Keystone 812715018139 Sport Express 812715010911
Details
- Units affected
- About 41,000
- Recall date
- May 21, 2019
- Brand
- Shenzhen Fenda Technology Co., Ltd., China, ION Audio LLC, of Cumberland, Rhode Island
- Injuries reported
- None reported
- What has been reported
- Ion Audio has received five reports of speakers exploding including four incidents resulting in property damage to the surrounding area. No injuries have been reported.
Sport Express was sold exclusively at Best Buy from June 2018 through May 2019 for about $70. Cornerstone, Cornerstone Glow, and Keystone were sold at various electronics stores nationwide and online from March 2016 through March 2019. Cornerstone and Cornerstone Glow sold for about $100 and the Keystone sold for about $200.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “ION Audio Recalls Portable Speakers Due to Explosion Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools