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Hyper Products HyperJuice USB-C Battery Packs
The notice says to stop using it — see below for what to do.
What’s wrong
The battery pack can overheat while charging, posing a fire hazard to consumers.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled HyperJuice 130W USB-C Battery Packs and contact Hyper Products for a refund in the form of a www.Hypershop.com store credit for the purchase price of the product.
Who to contact: Hyper Products toll-free at 866-203-5570 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.hypershop.com/pages/notices-and-recalls or www.hypershop.com and click on "Recalls" at the bottom of the page for more information and to register.
The product
This recall involves Hyper Products HyperJuice 130W USB-C Battery Pack and Kits. The battery packs were sold in gray and silver and have the same model number - HJ307. The battery packs measure about 3 inches wide and 7 inches long. The model number is printed on a label located at bottom of the battery pack. Item Number Product Name HJ307 HyperJuice 130W USB-C Battery Pack (gray) HJ307 HyperJuice 130W USB-C Battery Pack (silver)
Details
- Units affected
- About 13,700 (In addition, about 151 were sold in Canada and about 7 were sold in Mexico)
- Recall date
- September 29, 2022
- Brand
- Hyper Products Inc., of Fremont, California
- Injuries reported
- None reported
- What has been reported
- Hyper Products has received two reports of the battery pack overheating, resulting in smoke, melting and property damage. No injuries have been reported.
B&H Photo Video stores in New York and at www.bhphotovideo.com and online at www.hypershop.com, www.indiegogo.com and www.kickstarter.com from October 2018 through April 2022 for between $122 and $158.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Hyper Products Recalls HyperJuice USB-C Battery Packs Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools