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Product recall · CPSCSeptember 29, 2022Serious
Hyper Products HyperJuice Stackable GaN USB-C Chargers
The notice says to stop using it — see below for what to do.
What’s wrong
The chargers can overheat, posing a fire hazard to consumers.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled HyperJuice Stackable GaN USB-C Chargers and contact Hyper Products for refund in the form of a www.Hypershop.com store credit for the amount of the purchase price for the 65W and the 100W chargers.
Who to contact: Hyper Products toll-free at 866-203-5570 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at https://www.hyperjuicerecall.expertinquiry.com or www.hypershop.com and click on "Recalls" at the bottom of the page for more information and to register.
The product
This recall involves Hyper Products HyperJuice Stackable GaN 65W and 100W USB-C chargers. The chargers were sold in black and measure about 2 inches wide and 3 inches long. The 65W charger has the model number HJ414 and the 100W charger has the model number HJ417. The model numbers are printed on a label located at the bottom of the charger. Item Number Product Name HJ414 HyperJuice Stackable GaN 65W USB-C Charger HJ417 HyperJuice Stackable GaN 100W USB-C Charger
Details
- Units affected
- About 18,200 (In addition, about 54 were sold in Canada and about 4 were sold in Mexico)
- Recall date
- September 29, 2022
- Brand
- Hyper Products Inc., of Fremont, California
- Injuries reported
- None reported
- What has been reported
- Hyper Products has received seven reports of the charger overheating resulting in damage to the charging units. No injuries have been reported.
HJ414HJ417
B&H Photo Video stores in New York and at www.bhphotovideo.com and online at www.hypershop.com, www.indiegogo.com and www.kickstarter.com from October 2020 through August 2022 for between $45 and $59 for the 65W (HJ414) and between $58 and $84 for the 100W (HJ417).
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Hyper Products Recalls HyperJuice Stackable GaN USB-C Chargers Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools