Searching recalls…
Searching…
Home › Appliances & tools › Hy Cite Enterprises Royal Prestige Thermal Wall…
Product recall · CPSCJanuary 17, 2012Serious
Hy Cite Enterprises Royal Prestige Thermal Wall Pots and Pans
The notice says to stop using it — see below for what to do.
What’s wrong
The cookware can collapse, crimp or severely deform when exposed to heat, posing a burn and fire hazard to the consumer and nearby property.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should stop using the cookware immediately and contact Hy Cite for instructions for the return of recalled pans and for receiving a free replacement pan with a supplemental credit voucher for additional products.
Who to contact: Hy Cite Enterprises at (800) 609-9577 from 8 a.m. to 9 p.m. CT Monday through Thursday, 8 a.m. to 5 p.m. CT on Fridays, and 8 a.m. to 12:00 p.m. CT on Saturdays or at www.royalprestige.com or www.hycite.com and go to the Recall Information link.
The product
This recall involves stainless steel 9-ply "Thermal Wall" pans sold under the "Royal Prestige" brand name. The products were sold individually and in sets. The following cookware is included in this recall: 1.5 qt. saucepan 2 qt. saucepan 3 qt. Dutch oven 4 qt. Dutch oven 6 qt. Dutch oven 8 qt. Dutch oven 8" skillet 10.5" skillet 10" paella pan 14" paella pan Recalled pots and pans have a seal including "Thermal Wall" and "9-Ply" imprinted on the bottom of the pot or pan.
Details
- Units affected
- About 1.7 million
- Recall date
- January 17, 2012
- Brand
- Meyer Europe, SRL, of Verdellino, Italy, Hy Cite Enterprises LLC, of Madison, Wis.
- What has been reported
- The company is aware of 1,136 reports of cookware collapsing, crimping or deforming, including one report of consumers getting spattered with hot oil when the pan collapsed inward while cooking.
Independent distributors of Hy Cite Enterprises sold this product through door-to-door sales for between $250 to $800 for individual products and from $800 and $3,500 for sets.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Hy Cite Enterprises Recalls Royal Prestige Thermal Wall Pots and Pans Due to Burn and Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools