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Home › Appliances & tools › Hoover WindTunnel Canister Vacuums
Product recall · CPSCFebruary 9, 2011Serious
Hoover WindTunnel Canister Vacuums
The notice says to stop using it — see below for what to do.
What’s wrong
The power cord between the power nozzle and the wand connector can short-circuit posing fire and shock hazards to consumers. This condition can occur even if the vacuum has been turned off but left plugged in.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled vacuum cleaners and contact Hoover for a free repair.
Who to contact: For additional information, contact Hoover toll-free at (888) 564-2066 between 8 a.m. and 7 p.m. ET Monday through Friday, or visit the firm’s website at www.hoover.com/windtunnelcanisterrecall
The product
This recall involves the Hoover WindTunnel Bagless Canister Vacuum model S3755. The vacuum is silver and black in color, and comes with a power nozzle. The model number can be found on a label on the bottom of the canister.
Details
- Units affected
- About 142,000
- Recall date
- February 9, 2011
- Brand
- Hoover Inc., of Glenwillow, Ohio
- Injuries reported
- Yes
- What has been reported
- Hoover has received 69 reports of overheating or electrical malfunction, including one report of fire and smoke damage, and two reports of carpet damage. There has been one report of a minor injury.
S3755
Mass merchandisers, department stores and independent vacuum retailers nationwide and online from March 2003 to December 2008 for between $250 and $280.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Hoover Recalls WindTunnel Canister Vacuums Due to Fire and Shock Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools