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Home › Appliances & tools › Haier America Top-Mount Refrigerators
Product recall · CPSCOctober 25, 2018Serious
Haier America Top-Mount Refrigerators
The notice says to stop using it — see below for what to do.
What’s wrong
An electrical component in the refrigerator can short circuit, posing a fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should unplug and immediately stop using the recalled refrigerators and visit Haier America's website to schedule a free in-home repair or to receive a refund in the form of a $150 rebate toward the purchase of a qualified new Haier brand refrigerator.
Who to contact: Haier America toll-free at 888-364-2989 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.haierappliances.com and click on Recall Information for more information.
The product
This recall involves the Haier models HA10TG31 with 10.1 cubic foot capacity. They measure about five feet high and two feet wide. The Haier logo is affixed on the refrigerator door. Only the following models and serial numbers are included in this recall. Model and serial numbers can be found on the rating plate on the back of the refrigerator's rear panel. Model Number Serial Number Range (Any units with below two-digit XX combination after the second "BL" in the serial number, e.g., BL*********BLXX*****) HA10TG31SB HA10TG31SS HA10TG31SW XX = E9, EA, EB, EC, F1, F2, F3, F4, F5, F6, F7, F8, F9, FA, FB, FC, G1, G2, G3, G4, G5, G6, G7, G8, G9, GA
Details
- Units affected
- About 137,000
- Recall date
- October 25, 2018
- Brand
- Haier America, of Wayne, N.J.
- Injuries reported
- None reported
- What has been reported
- Haier America has received three reports of smoke, fire and associated property damage. No injuries have been reported.
HA10TG31
Lowes stores nationwide and independent retailers from September 2014 through September 2018 for between $400 and $500.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Haier America Recalls Top-Mount Refrigerators Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools