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Home › Appliances & tools › Gramr Brushed Gold Tea Kettles
Product recall · CPSCJune 24, 2021Serious
Gramr Brushed Gold Tea Kettles
The notice says to stop using it — see below for what to do.
What’s wrong
The kettles can expel hot water and/or excessive steam during use, posing a burn hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the kettles and contact Gramr for a credit towards the purchase of another product or a refund. Gramr is contacting all known purchasers directly.
Who to contact: Gramr toll-free at 866-512-2152 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.causebox.com and click on "Safety Notices" for more information.
The product
This recall involves the stainless-steel tea kettle with a brushed gold finish that was included in the winter CAUSEBOX subscription box along with five other items. The kettle measures about 5.5 inches in diameter, and 8 inches from the bottom of the kettle to the top of the handle. "Rose & Fitzgerald" is stamped on the bottom of the kettle.
Details
- Units affected
- About 92,135 (In addition, about 12,865 units in Canada)
- Recall date
- June 24, 2021
- Brand
- Gramr Inc., d/b/a CAUSEBOX (On May 18, 2021, Gramr, Inc. changed its d/b/a name from CAUSEBOX to Alltrue)
- Injuries reported
- Yes
- What has been reported
- Gramr has received 122 reports of the kettles expelling hot water and/or steam, including 18 reports of minor burn injuries.
Online at www.causebox.com in 2021 "Winter Box" seasonal assortments from November 2020 through April 2021 for between $50 and $55 (exclusive of promotional discounts). The kettle was also sold separately online at www.roseandfitzgerald.com from December 2020 through February 2021 for about $100.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Gramr Recalls Brushed Gold Tea Kettles Due to Burn Hazard (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools