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Home › Appliances & tools › GoveeLife and Govee Smart Electric Space Heaters
Product recall · CPSCNovember 7, 2024Serious
GoveeLife and Govee Smart Electric Space Heaters
The notice says to stop using it — see below for what to do.
What’s wrong
The smart electric space heaters can overheat, posing fire and burn hazards. Testing determined the smart electric space heaters do not comply with the voluntary industry safety standard, UL 1278, posing an overheating and fire risk from wireless control features.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled electric space heaters and contact the brands for a refund. Unplug the electric space heater, cut the power cord, and send an image of the destroyed electric space heater, the manufacturer's label and SN Code on the bottom or side of the unit to GoveeLife or Govee through the link https://recall.goveelife.com/heater-recall. Consumers who do not have the original order number will receive a refund ranging from $31.80 to $106.63, depending on the model purchased. For consumers who do have the original order number, they will receive a full refund of the purchase price. Consumers can find the order number in their purchase records on online sales channels. They can also contact heatersupport@goveelife.com if they have problems finding the order number.
Who to contact: GoveeLife or Govee toll-free at 833-772-5360 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at https://us.govee.com or www.goveelife.com and click on "Recall Information" on the top of the page, or https://recall.goveelife.com/heater-recall for more information and to participate in the recall.
The product
This recall involves GoveeLife and Govee smart electric space heaters with Model Numbers H7130 (including the H7130101 variation), H7131, H7132, H7133, H7134, and H7135. "GoveeLife" or "Govee" is printed on the front or side of each unit. The space heaters were sold in black and white and measure from 9 inches to 26 inches in height, depending on the model. The model number is located on the manufacturer's label on the underside of each unit.
Details
- Units affected
- About 512,500 (In addition, about 48,600 in Canada)
- Recall date
- November 7, 2024
- Brand
- Govee Moments Trading Limited, of China and Govee Moments Limited, of China
- Injuries reported
- Yes
- What has been reported
- The firms have received 113 reports of overheating, including seven reports of fires and one report of a minor burn injury.
H7130
Online at Amazon.com, https://us.govee.com, the Govee Home App and TikTok Shop from September 2021 through September 2024 for between $30 and $150.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “GoveeLife and Govee Smart Electric Space Heaters Recalled Due to Fire and Burn Hazards; Imported by Govee”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools